Area IX
Quality Assurance Culture
Message of Commitment
We commit to foster a strong culture of quality assurance where quality is a shared responsibility of all members of the institution. We shall uphold established policies, standards, and processes while promoting accountability, collaboration, transparency, and continuous improvement in all our programs and services.
We further commit to use evidence, feedback, and best practices to strengthen institutional performance and sustain quality outcomes. Together, we will make quality assurance a way of life—moving beyond compliance toward excellence, innovation, and the continuous fulfillment of our institutional mission.
Ms. Rocel A. Turco
Director for Quality Assurance
Institutional Portfolio
Institutional Portfolio
Read it as a bound document, or open the file itself.
Evidence & Ratings
How this area is assessed
Each parameter is judged on its systems, how they are implemented, and what they achieve. Against every indicator is the rating the area gave itself and the document that evidences it.
3.95
Overall mean rating
A Planning 2.97 11 indicators
| Indicator | Rating | Means of Verification |
|---|---|---|
| System — Inputs and Processes | ||
| S.1 The Institution has a definite policy on quality assurance. | 3 | Click to view MOVs attached (opens in a new tab) |
| S.2 The institution has a broad access and assessment of the external environment. | 2 | Click to view MOVs attached (opens in a new tab) |
| S.3 There are defined processes and strategies of quality assurance based on the policy. | 3 | Click to view MOVs attached (opens in a new tab) |
| System — Inputs and Processes mean | 2.67 | |
| Implementation | ||
| I.1 The policies are translated into specific plans for improving the quality of academic programs. | 3 | Click to view MOVs attached (opens in a new tab) |
| I.2 The quality assurance policies are operationalized for effective governance and management. | 3 | Click to view MOVs attached (opens in a new tab) |
| I.3 The policies are operationalized in the form of definite procedures. | 3 | Click to view MOVs attached (opens in a new tab) |
| I.4 The quality assurance projects/activities are implemented in accordance with the quality assurance plan. | 3 | Click to view MOVs attached (opens in a new tab) |
| Implementation mean | 3.00 | |
| Outcome/s | ||
| O.1 There is a well-designed Quality Assurance Plan. | 3 | Click to view MOVs attached (opens in a new tab) |
| O.2 Manual of Procedures on Quality Assurance is functional. | 3 | Click to view MOVs attached (opens in a new tab) |
| O.3 An Institution that blends with the environment and meets the development of the environment is observed. | 4 | Click to view MOVs attached (opens in a new tab) |
| O.4 The institution has a well coordinated planning and implementation of the quality assurance programs. | 3 | Click to view MOVs attached (opens in a new tab) |
| Outcome/s mean | 3.25 | |
| Parameter mean | 2.97 | |
| Best Practices | Click to view MOVs attached (opens in a new tab) | |
B Structure of Quality Assurance 4.44 9 indicators
| Indicator | Rating | Means of Verification |
|---|---|---|
| System — Inputs and Processes | ||
| S.1 The institution has an Organizational Structure that stipulates the internalization of positions for the pursuance of mandate. | 5 | Click to view MOVs attached (opens in a new tab) |
| S.2 The Quality Assurance Office is staffed with qualified personnel. | 5 | Click to view MOVs attached (opens in a new tab) |
| S.3 There are resources allocated for quality assurance activities. | 5 | Click to view MOVs attached (opens in a new tab) |
| System — Inputs and Processes mean | 5.00 | |
| Implementation | ||
| I.1 The QA Office regularly prepares the plan, schedules, reports, etc. needed for operations, quality assurance and related assessment. | 4 | Click to view MOVs attached (opens in a new tab) |
| I.2 The QA Office initiates the orientation of the University/College stakeholders on quality assurance matters. | 4 | Click to view MOVs attached (opens in a new tab) |
| I.3 The QA Office efficiently manages the quality assurance visits. | 4 | Click to view MOVs attached (opens in a new tab) |
| Implementation mean | 4.00 | |
| Outcome/s | ||
| O.1 A competent unit that plans and manages quality assurance activities is institutionalized. | 5 | Click to view MOVs attached (opens in a new tab) |
| O.2 Stakeholders have high confidence in the SUC’s quality assurance managers. | 4 | Click to view MOVs attached (opens in a new tab) |
| O.3 The Institution is viewed as a mirror of high quality education. | 4 | Click to view MOVs attached (opens in a new tab) |
| Outcome/s mean | 4.33 | |
| Parameter mean | 4.44 | |
| Best Practices | Click to view MOVs attached (opens in a new tab) | |
C Monitoring and Evaluation of Quality Assurance 3.92 9 indicators
| Indicator | Rating | Means of Verification |
|---|---|---|
| System — Inputs and Processes | ||
| S.1 A unit to monitor and evaluate QA activities and reports is in place. | 4 | Click to view MOVs attached (opens in a new tab) |
| S.2 There is a well-defined process in monitoring and evaluating QA reports. | 3 | Click to view MOVs attached (opens in a new tab) |
| System — Inputs and Processes mean | 3.50 | |
| Implementation | ||
| I.1 The QA Unit or staff receive or solicit QA reports. | 4 | Click to view MOVs attached (opens in a new tab) |
| I.2 Progress reports are made and submitted to appropriate officials. | 3 | Click to view MOVs attached (opens in a new tab) |
| I.3 The accreditation reports are periodically evaluated and results are disseminated to officials concerned. | 3 | Click to view MOVs attached (opens in a new tab) |
| I.4 Procedures are cross-checked with acceptable standards. | 3 | Click to view MOVs attached (opens in a new tab) |
| Implementation mean | 3.25 | |
| Outcome/s | ||
| O.1 Quality assurance activities are up-to-date. | 5 | Click to view MOVs attached (opens in a new tab) |
| O.2 Stakeholders have confidence in the progress of the Institution’s march toward the development of a culture of quality. | 5 | Click to view MOVs attached (opens in a new tab) |
| O.3 The image of the institution is enhanced. | 5 | Click to view MOVs attached (opens in a new tab) |
| Outcome/s mean | 5.00 | |
| Parameter mean | 3.92 | |
| Best Practices | Click to view MOVs attached (opens in a new tab) | |
D Sustainability of Quality Assurance 4.47 14 indicators
| Indicator | Rating | Means of Verification |
|---|---|---|
| System — Inputs and Processes | ||
| S.1 A Quality Assurance Unit exists as a regular academic structure in the SUC organization. | 5 | Click to view MOVs attached (opens in a new tab) |
| S.2 There are appointed or designated faculty/staff who perform the functions of the QA unit. | 5 | Click to view MOVs attached (opens in a new tab) |
| S.3 Funds are regularly allocated for the operation of the Unit. | 5 | Click to view MOVs attached (opens in a new tab) |
| System — Inputs and Processes mean | 5.00 | |
| Implementation | ||
| I.1 All units adopt and implement QA standards in their respective fields of specialization. | 4 | Click to view MOVs attached (opens in a new tab) |
| I.2 The Governing Board and the Administration support the operation of the QA Unit and the projects on quality assurance. | 3 | Click to view MOVs attached (opens in a new tab) |
| I.3 The QA staff perform their duties efficiently and effectively. | 4 | Click to view MOVs attached (opens in a new tab) |
| I.4 Quality Assurance activities are efficiently managed by its staff. | 5 | Click to view MOVs attached (opens in a new tab) |
| I.5 Most of the faculty assigned to the QA Body are also External Accreditors for other educational institutions. | 5 | Click to view MOVs attached (opens in a new tab) |
| I.6 QA reports are used in decision-making. | 3 | Click to view MOVs attached (opens in a new tab) |
| Implementation mean | 4.00 | |
| Outcome/s | ||
| O.1 Officials and other stakeholders are well-enlightened on the status of the quality of the institution and its programs. | 4 | Click to view MOVs attached (opens in a new tab) |
| O.2 At least 75% of the curricular programs are accredited. | 5 | Click to view MOVs attached (opens in a new tab) |
| O.3 There is high morale and sense of achievement among the Officials, Faculty, Staff and students of the SUC. | 4 | Click to view MOVs attached (opens in a new tab) |
| O.4 Meritorious awards are given to the institution, namely; COD, COE, Top Performing Institution, etc. | 5 | Click to view MOVs attached (opens in a new tab) |
| O.5 A culture of quality is discernable as a way of life in the institution.\n | 4 | Click to view MOVs attached (opens in a new tab) |
| Outcome/s mean | 4.40 | |
| Parameter mean | 4.47 | |
| Best Practices | Click to view MOVs attached (opens in a new tab) | |